Refund policy
If your order arrives damaged, please email photos of the damaged item to support@geniusgames.org, subject line “[Product Name] Shipping Damage - [Your order number]” and we’ll take care of you! A return is not necessary.
If your order is missing components, please email support@geniusgames.org, subject line “[Product Name] Missing or Damaged Pieces - [Your order number]”. Do not return your item.
If you still need a refund:
Print your original receipt and include it in the box with the returned item. (Your receipt was emailed to you.)
Ship the package to:
Genius Games
Attn: Returns
2079 Congressional Dr
Saint Louis, MO 63146
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Returns for any reason are accepted within 14 days of purchase. Game returns must be in their original shrink-wrapped packaging. Book returns must be in their original condition.
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The customer is responsible for the return postage.
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If accepted, your refund will be issued within 3 business days.
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If the return is not accepted (because it does not follow the listed return guidelines) the customer will have the option to either allow us to donate the game or re-ship the opened game back to them at their expense.